Terms of service

Welcome to CasaSpace. By accessing our website and placing an order, you agree to the following Terms of Service.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms of Service.

2. Products

We strive to ensure that all product descriptions, images, dimensions, and prices are accurate. However, slight variations in color or appearance may occur due to lighting, photography, and different screen settings.

3. Orders

CasaSpace reserves the right to accept, reject, or cancel any order at our sole discretion, including orders suspected of fraud, misuse, pricing errors, or stock unavailability.

4. Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

5. Shipping

Orders are processed within the timelines mentioned in our Shipping Policy. Delivery dates are estimates and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.

6. Final Sale Policy

All sales are final.

Orders cannot be returned or exchanged due to:

  • Change of mind
  • Ordering the wrong product
  • Personal preference
  • Minor color variations caused by different display screens

If a product arrives damaged, defective, or incorrect, customers must follow our Return & Refund Policy.

7. Damage Claims

To verify transit damage claims, a complete, continuous unboxing video recorded from the moment the sealed package is opened is mandatory.

Claims submitted without a valid unboxing video cannot be verified and may not be eligible for a replacement or refund.

8. Intellectual Property

All website content, including product designs, logos, images, graphics, videos, and text, is the property of CasaSpace and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

CasaSpace shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website, except where required by applicable law.

10. User Responsibilities

By placing an order, you agree to:

  • Provide accurate billing and shipping information.
  • Ensure someone is available to receive the package.
  • Inspect the order upon delivery.
  • Follow all policies published on our website.

11. Policy Updates

CasaSpace reserves the right to modify these Terms of Service at any time. Changes become effective immediately upon publication on our website.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

13. Contact Us

For any questions regarding these Terms of Service, please contact us:

CasaSpace

Email: casaxspace@gmail.com

Response Time: Within 24–48 business hours